Software Downloads FAQs
How do I get a free trial of TiMax panLab?
To access a free trial of TiMax panLab, complete the registration form. You will then receive a 7-day trial version of the software. Please note that TiMax panLab is only available for macOS.
What should I do if I encounter issues during the software installation?
If you face any issues during installation, refer to the troubleshooting section in the user manual. If the problem persists, contact our support team through the Contact Support page.
How do I get a free trial of TiMax SoundHub software
To access a free trial of TiMax SoundHub, complete the registration form. You will then receive a permanent licenses trial and fully-functioned Offline Edit programming version of the software. Please note that TiMax SoundHub software is available for both macOS and WinPC computers.
Can I update TiMax SoundHub without losing my current settings?
Yes, updating TiMax SoundHub firmware does not erase your show files. However, it’s recommended to back-up your TiMax Show and Archive files before updating to avoid any potential issues.
Is it safe to update TiMax SoundHub during a live performance or event?
It is generally recommended to avoid updating device fimrware during live events to prevent so as not to tempt fate. Ensure the system is on a stable network and any PA system is muted before updating.
Can I update TiMax SoundHub software offline?
To update TiMax SoundHub, you will need an internet connection to download the update. However, once downloaded, you can install the update offline from the internet, but online to the TiMax SoundHub by Cat5 ethernet cable.